Claims Bible
Claims
Claims Bible needed to move beyond fragmented Google Sheets and manual processes. IT73 delivered a secure, automated platform, reducing admin workload, ensuring compliance, and enabling scalable, consistent management of all claim types for rapid growth.
Claims Bible needed to move beyond a fragmented system of Google Sheets and manual processes. The goal was to create a single, scalable, and compliant platform to manage multiple claim types, standardise data collection, and automate client communications to support rapid business growth.
Operations relied entirely on Google Sheets, with inconsistent data formats across numerous claim types. No centralised database or workflow automation existed. Manual communication and tracking created compliance risk and high admin overhead. Scaling was impossible without first establishing robust, integrated systems.
IT73 re-platformed all of Claims Bible’s back-end systems, designing a secure, structured customer database to handle complex claim data and multiple field types. Automated workflows and customer communications were developed, replacing manual admin processes with efficient, compliant automation. The new system provided full visibility, reliability, and scalability for future expansion.
A single, fully compliant customer database replaced all legacy spreadsheets. Automated workflows reduced administrative workload and saved thousands of pounds in staffing costs. The business gained scalable infrastructure to onboard and monetise new clients rapidly. Claims Bible can now manage all claim types with consistency and confidence.
